We will collect and use information supplied by you and other users of the website to improve your user experience.
What information do we collect about you?
We collect information about you when you register with us or engage our services. We also collect information when you voluntarily complete customer surveys, provide feedback, sign up for our newsletter and participate in competitions. Website usage information is collected using cookies.
Without limitation, any of the following data may be collected and stored by Cloud 9 Bookkeeping Ltd:
- Date of birth
- National insurance number
- Tax references
- Company Name
- Contact information such as email addresses and telephone numbers;
- Demographic information such as address;
- Financial information such as bank account numbers and sort codes.
Any or all of the above data maybe required from us time to time in order to provide you with the best possible service and experience when you request that Cloud 9 Bookkeeping Ltd helps you.
How will we use the information about you?
We collect information about you in order to deliver services to you and carry out anti-money laundering checks. If you agree, we will also email or mail you about other products and services we think may be of interest.
Cloud 9 Bookkeeping Ltd will not share your information for marketing purposes with companies outside our company. We will however send you our monthly newsletter via email unless you instrucy us otherwise.
In order to deliver services, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.
We would like to send you information about services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.
You have a right at any time to stop us from contacting you for marketing purposes of Cloud 9 Bookkeeping Ltd.
The data controller of this website is: CLOUD 9 BOOKKEEPING LIMITED 08347738
Whose registered office and trading address is: The Annexe 9c, Pury Hill Business Park, Alderton Road, Towcester, NN12 7LS
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, contact us at the following address:
Data Protection Officer
Cloud 9 Bookkeeping Ltd
The Annexe 9c
Pury Hill Business Park
We may make a small charge for this service.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
For further information visit www.aboutcookies.org or www.allaboutcookies.org.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:
- UK Data Protection Act 1988 (DPA)
- EU Data Protection Directive 1995 (DPD)
- EU General Data Protection Regulation 2018 (GDPR)
This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our data protection officer for clarification.
Our Third Party Data Processors
We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out above.
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.